Website Terms and Conditions
Last Updated: [12/09/2023]
1. Acceptance of Terms
a. By accessing and using this website "www.rendleshamestate.co.uk", you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use this website.
2. Use of Website
a. You are granted a limited, non-exclusive, and non-transferable licence to access and use
the content and services provided on this Website for personal, non-commercial purposes.
b. You agree not to use the Website for any illegal, unauthorised, or prohibited purposes.
You may not modify, distribute, transmit, display, perform, reproduce, publish, licence, create
derivative works from, transfer, or sell any information, content, software, products, or
services obtained from this Website.
3. Intellectual Property
a. All content, trademarks, logos, and intellectual property displayed on this Website are
owned by or licensed to Rendlesham Estate. You may not use, reproduce, distribute, or
create derivative works based on such content without obtaining explicit permission.
4. Privacy Policy
a. Your use of this Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
5. Links to Third-Party Websites
a. This Website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content, products, or services offered on these websites. You acknowledge and agree that ‘Rendlesham Estate’ is not liable for any damages or losses arising from your use of third-party websites.
6. Price and Payment
a. All prices quoted in Rendlesham Estate’s copy are subject to withdrawal and alteration without notice. Prices are quoted in Great British Pound Sterling.
b. All prices are quoted inclusive of VAT and other applicable taxes relating to the sale and delivery of goods unless otherwise specified.
c. Delivery charges are not included in the quoted price of a case or a bottle and may rise if an additional charge applies.
7. Cancellation and Returns Policy
a. With the intention of cancelling an order, the purchaser must contact Rendlesham Estate by email or by telephone.
b. When Rendlesham Estate has been notified of a cancellation prior to the dispatch of the goods, Rendlesham Estate will reimburse the price of the product, if payment has already been made, within 48 hours of the notification of the cancellation.
c. If the purchaser wishes to cancel an order after the product has been dispatched, then the product must be returned Rendlesham estate in the same condition the products were dispatched in. Any payments previously received will be reimbursed within 48 hours once the product has been received by the Estate.
d. If an order is cancelled but the products have not been returned to Rendlesham Estate within 14 days of the cancellation notice, it will be assumed the purchaser has accepted the product and will be obliged to make a payment to the Estate and will not be entitled to reimbursement.
e. If some or all the products are broken on delivery, or defective in anyway, the purchaser is therefore entitled to a refund or a replacement, of the whole case or just the affected bottles. The purchaser must notify Rendlesham Estate within 48 hours for this to take effect.
8. Age Restrictions
a. It is illegal to sell wine to anyone who is under 18 years of age. Rendlesham Estate reserves the right to refuse any offer of any person who is , or suspected to be, under the age of 18 years old.
b. Rendlesham Estate will not permit any order to be transferred from the original customer to another person who is or suspected to be under the age of 18 years old, in order to avoid the age restrictions imposed by law.
c. By placing an order with Rendlesham, the purchaser is confirming they are at least 18 years old.
d. If Rendlesham Estate’s delivery agents have any doubt that the recipients age is under 18 years upon delivery, they will request some form of identification including proof of age. If the person receiving the goods is unable to produce satisfactory identification, Rendlesham Estate’s delivery agents will not be able to deliver the goods.
9. Disclaimer of Warranties
a. This Website and its content are provided "as is" and without any warranties of any kind, whether express or implied.
b. Rendlesham Estate does not warrant that the Website will be error-free, secure, or continuously available, nor does it make any representations regarding the accuracy or completeness of the content.
10. Limitation of Liability
a. Rendlesham Estate shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website.
11. Indemnification
a. You agree to indemnify and hold Rendlesham Estate and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms.
12. Modifications to Terms
a. Rendlesham Estate reserves the right to modify or update these Terms at any time. Your continued use of the Website after such modifications constitutes your acceptance of the revised Terms.
13. Governing Law and Jurisdiction
a. These Terms shall be governed by and construed in accordance with the laws of The United Kingdom, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
14. Contact Information
a. If you have any questions or concerns about these Terms, please contact us estate@sheepshanks.co.uk